For EDI & ops teams

856 rejected? Translate that 997 into plain English and a fix.

AK3, AK4, AK5*R: paste the 997, 999 or 824 alongside your document and get the failing segment, the reason, and the corrected line to hand your EDI provider.

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Root cause

Tied to the exact segment, like “seg #11: no PRF on the Order loop”, not generic advice.

The fix

Corrected segments you can hand straight to your EDI provider.

Fix or fight

An honest call on whether to dispute, plus the letter when you have a case.

Real example

Kroger fined a supplier $150 for “ASN not received.” Kroger's own 997 showed it was accepted 21 hours before the truck arrived. Chargeback Decoder flagged it as disputable and wrote the letter.